By downloading, installing, or using any of our mobile applications, you agree to these terms. Please read them carefully — they describe your rights, our obligations, and the rules of fair use.
After downloading and installing our applications via the App Store / Google Play or other app stores, the user is granted only a limited, non-transferable, non-rentable, non-loanable license to use the software from us. The user does NOT obtain legal-ownership rights to the account or to any in-app virtual property (including but not limited to coins, diamonds, skins, levels, items, virtual currency, or other digital goods).
Accounts are registered and used by the user. Real, complete information must be provided during registration (where applicable). Account ownership belongs to our company; the user has only a usage right. The user is responsible for safeguarding their account and related login information. Any account theft or virtual property loss caused by improper user operation (such as leaking the account password or authorizing an untrusted third party) shall be borne by the user.
For accounts that have not been logged in for [180] consecutive days and have no payment records, we reserve the right to cancel the account and release server resources. We will notify the user 30 days in advance via in-app push notification or registered email (if any). After account cancellation, all virtual property and personal data in the account will be permanently deleted (except where retention is required by laws and regulations) and cannot be recovered.
Users may not transfer, rent, lend, or sell their accounts to third parties, use them for commercial profit purposes, or use them for illegal and criminal activities. If we discover that a user is using their account in violation of regulations, we reserve the right to suspend or ban the account, delete the virtual property within the account, and pursue the user's relevant responsibilities.
Users must completely watch the rewarded video ad, complete ad interactions (if any), and have no abnormal operations during ad playback (such as switching apps, locking the screen, using plugins to skip, etc.) before receiving the corresponding reward. Rewards will be credited to the account immediately after ad playback is complete. If rewards are not credited due to network delay, ad platform malfunction, or other reasons, users may provide feedback through in-app customer service channels, and we will verify and process within 3 business days.
We strictly review ad content provided by third-party ad platforms and strive to filter inappropriate ads such as violence, pornography, vulgarity, false propaganda, illegal or irregular content. However, ad content is delivered by third parties. If users discover illegal ads, they may provide evidence through the in-app "Ad Complaint" channel. We will verify within 24 hours, block or delete illegal ads, and pursue the responsibility of the third-party ad platform.
Any behavior that uses improper means to obtain ad rewards, evade ad playback, or interfere with ad statistics is considered ad fraud, including but not limited to:
| Violation Level | Penalty |
|---|---|
| First violation | Warn the user; clear the user's currently unused ad rewards; restrict ad-watching privileges for 7 days |
| Second violation | Ban ad-watching privileges for 30 days; clear all ad rewards in the account; record device violation information |
| Third or further violation | Permanently ban ad-watching privileges; ban related devices from using the application; add to the platform blacklist. We retain the right to pursue the user's legal liability and claim compensation for advertising losses |
| Severe violations (e.g., bulk fraud, malicious interference with the ad ecosystem) | Permanently ban the account and related devices; report to App Store / Google Play and other app stores, assist the platform in taking further punishment measures; pursue civil compensation liability from the user; if criminal, transfer to judicial authorities for handling |
The prices displayed for virtual goods and value-added services purchased in our apps include the product price itself, the app store platform commission (officially charged by Apple / Google), and any Value Added Tax (VAT), tariffs, or other related taxes that may apply. The final payment price is subject to the app store payment page. Price adjustments will be communicated to users via in-app announcements, push notifications, or other means 7 days in advance.
Payment operations are completed through App Store / Google Play official payment channels. We do not directly collect any payment from users and do not store user payment information. After successful payment, virtual goods and value-added services will be credited to the account immediately. Users may check order details in "My Orders" within the app.
Due to the immediacy and non-refundable nature of virtual goods and value-added services, once purchased and used by the user (e.g., consumed coins, unlocked features), refunds are not supported in principle.
Users must submit the refund application through the App Store / Google Play official refund channel or in-app customer service channel, and provide relevant proof. We will verify within 3 business days and cooperate with the app store to complete the refund processing. Refund arrival time is subject to the app store's official regulations.
Any behavior that uses improper means to obtain in-app virtual goods or value-added services, or to evade payment or defraud refunds, is considered IAP fraud, including but not limited to:
| Violation Level | Penalty |
|---|---|
| First violation | Warn the user; recover virtual goods obtained through fraudulent means in the account; restrict in-app purchase privileges for 15 days |
| Second violation | Ban in-app purchase privileges for 90 days; clear all virtual goods in the account; record device violation information; add to platform blacklist |
| Third or further violation | Permanently ban the account and related devices; prohibit use of the application and related services; report to app stores, assist platforms in taking further punishment measures (such as account ban, device download restriction) |
| Severe violations (e.g., bulk fraud, malicious card theft, significant economic loss) | Permanently ban the account and related devices; pursue civil compensation liability from the user; if criminal, transfer to judicial authorities for handling. We also reserve the right to report to app stores and payment institutions, and assist relevant institutions in pursuing the user's responsibility |
For unauthorized transactions caused by minor misoperation or stolen accounts, the user (or guardian) must promptly contact Apple / Google official support and report to us with relevant proof (such as minor's identity certificate, account-theft proof, payment record). We will cooperate with the app store in verification and processing, and assist the user in applying for a refund (subject to the refund conditions).
To ensure the normal operating order of our applications and protect the legitimate rights and interests of users and our company, users are strictly prohibited from engaging in the following cheating or violation behaviors. If violations are discovered, we will take corresponding punishment measures according to the severity of the situation, and pursue legal liability for serious violations:
If our apps involve user-generated content (UGC), we strictly follow the EU Digital Services Act (DSA) compliance requirements, establish a complete content review mechanism, regulate user content publishing behavior, and ensure content compliance:
We implement an "AI automated monitoring + human review" dual mechanism. AI tools monitor user-published content in real time, identify illegal content and perform initial interception. The human review team conducts secondary review of suspected illegal content and user-complaint content to ensure review efficiency and accuracy.
If we discover that a user has published illegal content, we will immediately notify the user, explain the reason for the violation, and delete the illegal content within 24 hours. Users may appeal the deletion decision. We will verify and provide feedback within 3 business days.
Users are strictly prohibited from publishing the following illegal content, including but not limited to:
When publishing UGC content, users must ensure the legality, authenticity, and originality of the content and must not infringe upon the legitimate rights and interests of others. If a user publishes illegal content, we reserve the right to delete the content, restrict the user's publishing privileges, and ban the account. The user must bear all legal liabilities arising therefrom. If our company suffers losses, we reserve the right to seek compensation.
We publicly disclose content review standards, complaint handling procedures, and illegal content disposal details, regularly publish UGC content review reports, accept supervision by users and regulatory authorities. We establish a user appeal mechanism to protect users' legitimate rights and interests. For large-scale UGC content, a dedicated content review officer will be designated to cooperate with EU regulatory authority inspections.